Guide

What a good sitter handoff looks like

The handoff is the most important 5 to 15 minutes of any booking. Here is what to actually walk through, depending on whether the sitter is brand new to your kid or a returning favorite.

Why the handoff matters

Your written kid profile is the foundation. The handoff is the live update — what is different today, what the sitter should know that the profile cannot anticipate, where the new thing is in the kitchen.

A bad handoff is a sitter standing in your doorway with your car keys jingling, trying to absorb a brain-dump while you are already late. A good handoff is a sitter who can actually walk into the rest of the booking ready.

The 5-minute version (returning sitter)

If the sitter has been with your family before, the handoff can be short and surgical:

  • What is new since last time. New routine, new word your kid is saying, new triggers.
  • Today's schedule. Dinner at 6, bath after the show, bed by 8.
  • Anything off-routine. 'She had a hard day at school, so she is going to want extra time on the couch.'
  • How to reach you. Where you will be, when you expect to be back.
  • Anything to watch for. 'She mentioned a headache earlier — if it gets worse, text me first.'

The 15-minute version (first-time sitter)

First-time bookings deserve more time. Build it into your evening plan — leave 15 minutes earlier than you need to.

  • Walk the house. Show the sitter where the kitchen lights are, where the bathroom is, where your kid's bedroom is, where the emergency kit / EpiPen / inhaler is.
  • Walk through the bedtime routine in person. Even if it is in the profile. The sitter has read it; now they have seen it.
  • Explain the routines that are non-obvious. Bath temperature, food preparation, the specific spot at the table.
  • Show the sitter your kid. Have your kid present for the handoff. Introduce. Let your kid see that you are entrusting this person.
  • Walk through what to do if something escalates. 'If she gets overwhelmed, the quiet corner is in here. The headphones are on the shelf.'
  • Phones. Make sure the sitter has the right number for you, and a backup contact. Make sure you have a clean way to reach them.

What to walk through specifically

Three categories matter most:

  • Food and meds. What can your kid eat, what is allergic, what is the dose if applicable, where is it kept.
  • Bedtime. The full step-by-step. The sitter is doing this within an hour or two of arrival.
  • Escalation. What does 'something is wrong' look like for your kid, and what should the sitter do first.

Common handoff mistakes parents make

The most common things that go wrong:

  • Skipping the walk-through because the profile is thorough. The profile is reference; the walk-through is operational.
  • Front-loading too much information into the last two minutes. The sitter cannot absorb a 10-minute brain-dump while you are putting on your coat.
  • Not introducing the sitter to the kid before leaving. For neurodiverse kids in particular, the introduction is part of the calm that lets the booking go well.
  • Leaving without confirming the sitter has your phone number ready, not buried in the app.

Common questions

Does the sitter expect a handoff?
Yes. Every sitter on our platform expects 5-15 minutes of in-person handoff at the start of a booking. The expectation is mutual — if you skip it, you are not getting the booking you paid for.
What if my kid won't engage during the handoff?
That is okay. The point of including your kid is not to force interaction — it is to let your kid see that you are entrusting this person. The sitter can build from there.
How should I close out the booking when I return?
A quick check-in. How did bedtime go, anything off-routine, anything the sitter wants to flag. Two minutes. Then a quick note in the app — the rating system gets sharper with every honest closure.

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